Acrónimos: BCM
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(Diseño del Servicio) Es el Proceso de Negocio responsable de gestionar el Riesgo que puede tener un alto impacto en el Negocio. BCM protege los intereses de los principales interesados, la reputación, la marca y las actividades que aportan valor al Negocio. Los Procesos de BCM incluyen reducir el Riesgo a un nivel aceptable y planificar el restablecimiento de los Procesos de Negocio ante una situación. BCM establece los Objetivos, el Ámbito y los Requerimientos para una Gestión de la Continuidad del Servicio. [ITIL:2007]
Proceso de gestión integral en materia de continuidad. Analiza las amenazas relevantes y desarrolla para la Organización un esquema de resistencia y de respuesta que salvaguarde de forma efectiva los intereses de las partes y del negocio.
(Service Design)
The Business Process responsible for managing Risks that could seriously impact
the Business. BCM safeguards the interests of key stakeholders, reputation,
brand and value creating activities. The BCM Process involves reducing Risks to
an acceptable level and planning for the recovery of Business Processes should
a disruption to the Business occur. BCM sets the Objectives, Scope and
Requirements for IT Service Continuity Management. [ITIL:2007]
business
continuity management (BCM) holistic management process that identifies
potential threats to an organization and the impacts to business operations
that those threats, if realized, might cause, and which provides a framework
for building organizational resilience with the capability for an effective
response that safeguards the interests of its key stakeholders, reputation,
brand and value-creating activities [BS25999-1:2006]
the process to
ensure that recovery of operations will be assured should any unexpected or
unwanted incident occur that is capable of negatively impacting the continuity
of essential business functions and supporting elements. (The process should
also ensure that recovery is achieved in the required priorities and
timescales, and subsequently all business functions and supporting elements
will be recovered back to normal. The key elements of this process need to
ensure that the necessary plans and facilities are put in place, and tested,
and that they encompass information, business processes, information systems
and services, voice and data communications, people and physical facilities.) [ISO-18028-1:2006]
(Conception de services) Il sagit du processus business en charge de la gestion des risques pouvant avoir un impact sérieux sur le business. La gestion de la continuité du business protège les intérêts des intervenants, la réputation de la marque et sa valeur en créant des activités. Le processus de la BCM implique la réduction des risques à un niveau acceptable et la planification de la reprise des processus business suite à une interruption de celui-ci. La BCM définit les objectifs, létendue et les besoins de la Gestion de la continuité du Service des TI. [ITIL:2007]
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